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Product Registration - |
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Upgrade your software to the latest/higher version (You will need to provide your registered Product ID) |
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Access your Order Records (You will need to provide your Sales Order Number and Password) |
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Retrieve misplaced Product IDs (You will need to provide your registered email address) |
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Retrieve Product Activation Keys (You will need to provide your registered email address. For registered users of FlipAlbum 5 products only.) |
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Software Downloads (Full purchase, upgrades, patch updates, trial versions, etc.) |
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User Manual Downloads |
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Return Policy (only for direct purchase from E-Book System) |
We have a 30 day return policy for purchases made directly with us. Please note that a 20% restocking fee will apply for hardware product returns. For box returns, all shipping costs will be borne by the customer. To return your purchase, please send an email with your Order Number and Product ID to support@ebooksys.com, and we will follow-up from there. For purchases made through the various retailers, the return policy of the respective retailer from which the purchase was made will apply. |
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For any other queries, please send us an email at: support@ebooksys.com |